A Quick Introduction to Managed IT

A Managed IT Services plan is a great way to allow businesses to focus on what’s important to them other than running their IT functions. Managed IT can be described as a pro-active approach that focuses on better service, improved uptime, and fewer fixes. Managed Service Providers (MSPs) don’t make money when businesses have problems, they make money when businesses don’t have problems.

How do Managed Service Providers offer Managed IT?

Clients choose a model by which support is provided on an "as-needed" basis. This model could be very cost-efficient only if you choose a simple environment with minimal needs. Just as you are recommended to share all the details with your doctor about your health, you need to share everything related to your IT needs with your MSP.

In order to give the chosen MSP overview of your business, give answers to questions like:

• Which industry verticals you belong to? 
• Who are your key clients?
• If you have any, what are the peak seasons for your business? 
• What are the regulatory frameworks you adhere to, based on the industries you work for?
• What are your short-term and long-term business expansion plans? 

Based on your feedback, ManagedService Providers can address obsolete equipment and software versions, and a lack of proactive maintenance. Over time, the chosen partner will understand the business' complete environment from top to bottom, in a rigorous fashion to keep the labor costs reasonable.

Making the most of availed Managed IT Services

Since a growing business’ needs may change over time, the client and their MSP partner should set some time aside every month or at least every quarter to discuss ongoing IT concerns such as implementing password policies, limiting data access, and upgrading antivirus. This will allow you to have predictable costs, better service, and a technology roadmap to stick with.