Often, small to medium-size businesses cannot afford to
maintain their IT infrastructure 24x7 and worrying about the speed of the
network connections. However, by working with a managed service provider (MSP),
they can have the luxury of around-the-clock IT Infrastructure Management. This
blog offers a step by step guide to choosing the right MSP.
1. Do your research
Once you are done with shortlisting MSPs, check their
websites and lookup for client testimonials. Remote Monitoring and Management
(RMM) and Backup and Disaster Recovery (BDR) are crucial to making your entire
IT infrastructure more secure - a major and important benefit of availing
managed IT services from a provider. Check if that is reflected in client
testimonials. As a thumb rule, ignore all testimonials that don’t have a
picture on it.
2. Fix an interview with one of their engineers
When you partner with an MSP, you are directly working with
qualified engineers who detect potential threats, vulnerabilities, or potential
disturbances. Bugs and issues are easily troubleshot and remediated by them
before they are ever a concern to business. Hence, consider having an
interaction with one of their engineers. This will help you get skill sets you
are specifically looking for.
3. Partner with HIPAA compliant partner
There are so many plugged-in devices, including tablets,
operating systems, servers, smartphones, and laptops that store and transmit
data in a business environment. A managed service provider can make your
businesses aware of security breaches, highlighting how data and compliance
practices are compromised during each scenario.
In industries like health care and law, compliance is a
major concern. Managed IT Services providers can help business owners address
concerns around compliance. In order to ensure that you partner with the right
service provider, study shortlisted providers’ HIPAA compliance status, managed
security protocol, policies, and procedures.
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