In today’s day and age,
finding ways to improve and streamline workflow is an ongoing priority for
small to medium-sized businesses. A Network Operations Center
could be one of the many ideas that can help you transform your business.
Ensuring 24x7 uptime a day, it won’t be an overstatement to say that NOC
Service is the driver of service delivery for ever-increasing MSPs. Here’s all
you need to know about NOC.
What is a Network Operations Centre?
To put it simply, a NOC is
a centralized location that ensures 24x7 IT support by expert engineers. The
NOC looks after every aspect of the network management, including network
troubleshooting, performance reporting, software installations, firewalls-antiviruses,
backup storage administration, email management, coordination with network
affiliates, router management, policy enforcement and patch/update management.
In order to provide the
functions mentioned above, the NOC relies on video wall displays (to monitor
all aspects of the network), workstations with additional displays, audio input
and output facilities, wireless networks and backup systems, large data
storage, high-speed computers, and equipment.
Who keeps NOCs Running?
Each Network Operations
Centre relies heavily on the performance of NOC engineers. These technicians
supervise, monitor, and maintain your company’s network. Usually, a dedicated
resource or several engineers work on a project as a company’s network needs
24x7 management.
In addition to these
engineers, 24x7 NOC
services providers also introduce you to a point of contact to discuss
any ongoing issue(s).
Outsourcing NOC services
Having dedicated, skilled
NOC engineers offer you 24x7 network monitoring, proactive problem resolution,
and world-class support. When you outsource the service, everyday IT
maintenance tasks are carried out to help you:
- Reduce network operations cost(s)
- Gain 24x7 maintenance and upkeep
- Protect against DDoS (Denial-of-service attacks) and other threats
- Optimize network performance
- Focus on your business’s other top concerns
- Save time and have peace of mind
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